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Registration and Login

How do I create a Beanbag Cool account?

The Beanbag account can be created through the mobile or web app. To create the account, download the Beanbag Cool app from the Apple or Play store and follow the instructions. You will receive activation OTP on your registered email address.

Why haven’t I received an OTP for account activation?

If you don't receive the activation OTP within 5 minutes, check your Spam folder and look for an email from beanbag.support@securemeters.com. If you don’t see it, tap Resend to have the OTP sent again. If you still don’t receive it, please contact the Beanbag technical support team at 1800-30000-101 (Valid in India)

I have created my Beanbag account but cannot log in.

Ensure:

1)     The username and password is correct

2)     Internet connectivity is available

Your account is not deactivated for 24 hours due to multiple failed login attempts.

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